AirQua Warranty and Support

All warranties commence from the date of shipment to final user. The responsibility of AirQua International under this warranty is limited to replacement or repair of defective parts through its authorised distributors, dealers and partners.

AirQua International reserves the right to inspect the machine and parts submitted for warranty repair to determine the validity of the claim. Any expenses for transportation to process the warranty claim are not reimbursable. Damages resulting from shipping, inappropriate usage, accidents, failure to operate or maintain the unit according to instructions in the owner’s manual are excluded. Components subject to wear, such as filters, ventilators, ionizers, cables, brushes, etc., are not included in the warranty. Normal maintenance and adjustments are the responsibility of the user and not covered by warranty. Repairs and/or maintenance and/or modifications carried out by non-authorized persons or dealers, as well as usage of unauthorized parts or accessories not supplied by AirQua International cause immediate forfeiture of the warranty. In no event shall AirQua International or its parent company AridTec Pte Ltd be liable for consequential damages arising out of the failure of any product to operate properly.


THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED.


Note: To request warranty service, please contact an authorized AirQua dealer or check your owner’s manual for proper procedure.